Help center
General Questions
Oktene is a marketplace platform that helps suppliers and buyers in the Oil, Gas, and Energy market find qualified products and services.
A Oktene it is a super marketplace that aims to streamline business transactions and offer a large amount of equipment, products and services of the Oil, Gas and Energy Industry. All done safely, quickly and with qualified suppliers.
Besides, we have the service of Facilities, onde o usuário pode pedir soluções de financiamento, inspeção, seguro.
Another feature of the platform is the Konecta subscription service, where the user can have access to market bids, such as BIDs and RFQs.
The first step is to register with us. You will receive a username and password and will have access to your management area, where you can create your list of products and services to be advertised.
In the management area, you will receive all the necessary instructions to carry out an efficient and quality disclosure. All details are clarified in your management area and doubts can be cleared up with our technical team:.
On our platform, products are sold by companies and professionals who wish to liquidate their assets, either by deactivating a unit or by renovating it. Some products advertised on our platform have the Inspection Seal, ensuring their quality. The items that do not have the Inspection Seal, the buyer has the possibility of hiring the service of Inspection on our platform and guarantee the quality of the product you wish to purchase.
Our business model is business-to-business (B2B), therefore only business with a Registry Number (regardless of the country) can sign up on the platform. We do not accept sign in using social security number or individual registration.
Any company that provides the equipment, tools, supplies, and servicesand skilled professionals in different categories can promote their products or services to you.
Oktene is an online business platform developed especially for the Oil, Gas and Energy Industry. However, this industry sells virtually all types of products and services, so feel free to advertise whatever item you wish.
If our curators believe that this is an inappropriate product or service, you will be informed that it cannot be disclosed.
If you want to buy something on our platform, there are two ways. The first is to browse our categories and search for the product or service of your interest. Once it is found, simply select the option you are looking for.
The second option is if you cannot find the service or product you are looking for. In this case, you must inform us in detail what tipo de product or service you are looking for. Our system will automatically search our database for possible suppliers to help you in your search.
To contract the banner ads service on our site, you need to inform us by email: marketing@oktene.com.br or by WhatsappWe have different advertising spaces and the price and size information should be consulted when contacting us.
As soon as the payment is made, which can be credit card, PayPal or Pix, you must send the artwork to the email: marketing@oktene.com.
We give the deadline of 48h for approval of the content and once approved, more 24h for the publication of the advertisement.
Note: The content of the ad must not violate our Terms of Use
Technical issues
Access the Oktene website and select the option Sign In/Register located at the top of the page. Please select the option to become a vendor then, fill in the requested data, read and accept the site's Terms of Use and Privacy Policy, and click on the Sign Up option. You will receive a confirmation link in your e-mail.
Acesse o site Oktene e selecione a opção (Trocar) Sign In/Register located at the top of the page. Please select the option Sign up here then, fill the requested data, read and accept the site's Terms of Use and Privacy Policy and confirm. You will receive a confirmation link in your e-mail.
Access the website Oktene logged in, enter in My Account. After that, you go to the Account Details and then change the password.
Access the Oktene website and select the option Sign In/Register located at the top of the page. Please click on the Forgot the password? You will be redirected to a page to fill your data, and an e-mail with a link to change your password will be sent to you.
Once you have registered and when you are already in the My Account, you enter on Account Details and change the data of your choice. However, the email address registered in the account cannot be changed.
The products will be made available by the seller and must be negotiated by the buyers in full pickup within the period stipulated during the commercial negotiation. To pick up the product, the buyer must schedule the date and time with the person in charge. Important: If the pickup is made by a third party or carrier, a written power of attorney must be presented. The expenses related to the removal of the purchased products from their location to the destination are the responsibility of the buyers.
Once you have registered and when you are already in the My Account,you will enter into the Details of the Account, and then click End Account.
Facilities
It is a section of the site that provides the buyer with different types of assistance. They are: financiamento, inspeção, seguros, e outrosAll of this can be done online, quickly and securely, through our solid partners!
Through our partners, it is possible to get fast and easy financing without leaving the platform! We will intermediate your financing, making the process much faster, easier and more reliable. Contact us and find the ideal option for your business.
You can get information about the credit lines made available by reliable partner financial institutions that can help you boost your business by clicking here.
When you communicate your interest for this service, you will be requested documents by your financial institution that are necessary for the analysis of your financing. After approval, you will be able to purchase your product here on our platform.
Oktene works with accredited insurance companies that offer a range of insurance options for many types of equipment and needs.
To access the insurance service, you can contact us by clicking hereand choose the one type of insurance coverage that best fits.
At the top of the page Facilities , click on the button "become an Oktene supplier/partner" and fill out the form that will appear for you. We will contact you to follow up within 72 hours after sending the form.
- For buyers:
Oktene offers specialized and accredited partners to perform the technical inspection and validate the product of your interest, checking the quality and operation of the equipment and bringing total security to your purchase!
You can hire the previous inspection service at Oktene and guarantee the Quality Seal for your product by clicking here.
- For sellers:
- On the platform, your publication will have an Inspection Seal, which will assure the buyer that your equipment is of quality and in good condition.
You can hire the previous inspection service at Oktene and guarantee the Quality Seal for your product by clicking here.
Konnect
Konnect enables companies to post their demands/projects and suppliers to send their proposals to solve that demand. The company will make a description of a certain demand and the supplier can suggest a customized online proposal.
This tool allows the buyer to have a larger number of qualified suppliers, able to solve his demand. The seller, on the other hand, will have access to a prospect of clients, which he might not have had outside the platform.
In summary, Konnect enables online competition between interested parties and expands the networking in the industry of petroleum, natural gas, and energy.
By entering the Bids, you click the button Have Access. You will be directed to a page with the Competitors (Konect) subscription plans, after choosing a plan and putting the payment methods. At the end, the option of Include the BIDS will be available to you.
Konnect has 3 subscription plans: free, half-yearly and yearly, click here to see the data values.
The platform offers three payment methods: credit card, billet, or bank transfer.
Financial Questions
The platform offers three payment methods: credit card, billet, or bank transfer.
The Oktene platform is provided with solutions that prevent fraud, improve the user experience and comply with all regulatory requirements. During the registration process, background check tools are used to automatically query registration information in external databases.
As a result, Stripe's payment accounts system has the best solutions and tools available in the market to maximize the security of data and financial transactions. In addition, these tools protect Oktene's users' registration information and cash flow, avoiding the risk of fraud.
With the sale concluded, you can now issue the Electronic Invoice. On the sales panel, you will find the option to issue an invoice. With the printed invoice, simply send it along with the product to your customer.
Payment for purchases made at Oktene are subject to charges according to the payment method chosen:
- Boleto Bancário: there is a fee for issuing a boleto. Consult the Fee schedule.
– There is no fee to receive a Wire Transfer. Important: please check with your bank to see if there is a charge for the completion of the wire transfer (TED ou DOC).
Nos 6 primeiros meses, contando a partir de sua inscrição, a comissão não será cobrada. Após esse período, a comissão será de 5%.
